Hopayola

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Whether you have questions about custom commissions, partner onboarding, or platform features, our team is ready to assist.

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Quick Support FAQs

How are fabric handoffs managed?

Client sends fabric via GIG or Bolt, then marks it sent. Work and payment start after the artisan confirms it arrived.

How does payment work?

You pay once after fabric is received. Hopayola holds it. The artisan is paid when you mark the outfit received.

How do I send accurate body measurements?

Follow our measurement guide on Lifestyle before you start a project.